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Free Shipping for orders over RM350

12-12 Sale See details

Enjoy 15% off every 2 pcs and 25% off every 4pcs purchased

Free GWP pouch with min spend RM450, while stock lasts


*On regular priced items
Applicable 1-12 Dec 22

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Review & Win Contest

Leave a review on your recently purchased Triumph product(s) and get a chance to win a RM100 gift card (redeemable from our online store)!


Applicable from 16 Nov 22 to 31 Dec 23
One winner will be drawn on bi-weekly basis

Find out more

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FAQs

Promotions

I am having trouble applying my promotion code

Please check your purchase meets the Terms & Conditions. for the promo code application
- Expiry date
- Minimum spend amount (if applicable)
- Whether the code applies to sale items or excludes particular styles and collections.
Voucher codes are not case sensitive, but be sure there are no spaces between characters when you enter.
For codes with a zero ‘0’ or an ‘O’ (letter), make sure you are entering the correct character.
Ensure that once the code is entered you hit the ‘Apply’ button to the right of the field. If you do not hit ‘apply’ your discount will not calculate.

Are you paying by a Buy Now Pay Later partner (BNPL-Atome, GrabPay and ShopBack)?

Please be aware that any transaction using BNPL payment method will be directed to a third-party payment site. You will automatically redirected to our site to confirm your purchase after your payment is complete.

I have signed up to the newsletter. When will I receive my promo code?

Once you sign up to the newsletter, you will receive a Welcome Email containing your RM25 voucher within 30 minutes. Please check your Spam and Junk Folders as sometimes emails may be diverted to these folders automatically.

DELIVERY AND SHIPPING

How long will my order take to reach me?

The order can reach you within 8 to 12 working days from the date of ordering.

What are the delivery fees?

For standard delivery, shipping fee of RM12.90 for West Malaysia and RM19.90 for East Malaysia will apply respectively. Enjoy free delivery for all orders above RM350.

How can I track my order?

Once your order is shipped out, a tracking number will be shared via email. Kindly visit Tracking site to get a status update for your delivery.

Do you have international shipping?

We only ship locally, and we do not have international shipping service.

ORDERING

How do I place an order?

Please kindly refer to our Ordering Guide.

May I amend my order after it is confirmed?

Yes! Kindly contact us at custcare.my@triumph.com. Please be informed that prior to shipment, only color or size is amendable.

What are the available payment options?

Our available payment options:
Credit/debit card (Visa, Mastercard)
Atome
GrabPay
Shopback PayLater

Is my payment secure on your site?

Credit Card payments are processed via Shopify's Payment facility, which means your financial transaction happens within the platform’s secure environment. Your credit card details are not stored on this website.
Buy Now Pay Later partner (BNPL-Atome, GrabPay and ShopBack) is a third party payment gateway. Please see their respective privacy policy for further details.

My credit card details are not being accepted. Why would this be happening?

Please check that:
-There are no spaces between digits
-Your card has not expired
-You have entered the correct security code (the last 3 digits of the number that appears on the signature panel.)
If you are still experiencing difficulty, please check with your financial institution

How do I know if my payment has been accepted?

When your payment has been successfully processed, you will receive your order confirmation email.

I need further assistance with my order.

Please contact our customer service agent at custcare.my@triumph.com from Monday to Friday, between 10am to 5pm. Excludes public holidays.

Returns

What items can be returned?

Triumph is committed in ensuring you a happy experience with your lingerie purchase. Should you feel unhappy with your purchase due to damaged or faulty goods, incorrect supply of order, or perhaps a changed your mind, simply return the bra item(s) in their original conditions with the original tags within 21 days of the purchase date. For hygiene reasons, strictly no refunds or exchanges on any panties, and girdles.

What are the returns policy?

To learn about our return policy, kindly refer to the policy here.

What items are disqualified from return?

Bra item(s) which have been worn, washed, or have had labels and tags removed are non returnable. Any non-qualified and non-conforming returns will be rejected. The re-delivery shipping cost of the returned item(s) will be billed to you. To avoid such cost, kindly ensure that all the requirements above are met. Unclaimed item(s) will be disposed after a certain period of time.

How will I receive my refund?

For online purchases, refund will be done via in online store Return Credits gift card with a 3-month validity period from the date of issuance. The gift card will be processed within 5-7 working days from the date of the return arrive at our warehouse. We endeavour to process all return enquiries as soon as possible, a confirmation email will be sent as soon as the refund has been processed.

May I refund a promotional bra items?

Yes, you can! However, please be informed that the discount amount applied to the item will not be refunded.

General

How do I measure my bra size?

Kindly refer to our measuring guide here.

If I need further assistance with fitting?

We have an online bra fitting consultation. via ZOOM whereby our our product experts can help you find the right bra that meet your fit and style.

How do I care for my bras?

To ensure your bras maintain their shape and have a long life, we recommend following the instructions on the care label when washing your bras. Generally, we recommend hand washing your bras in cold water and line drying in the shade. Washing and drying in electric washers/dryers can result in reshaping the bra and/or tears in fabric due to the delicate nature of the construction. Additionally, we recommend storing your bras with both cups face up and the clasp shut.

How do I create a new account?

To create a new account, kindly refer to the guide here.

What are the benefits of being a member?

All our members enjoy the following benefits:
- Earn points with every purchase
- Enjoy special birthday and membership anniversary offers
- Exclusive early access to our members only offers
- Get invited to our exclusive members only events
- Early access to experience our new product launches

Click here.to find out more.

Where can I get further assistance regarding my inquiries?

Please contact our customer service agent at custcare.my@triumph.com from Monday to Friday, between 10am to 5pm. Excludes public holidays.